Last updated: August 1, 2020
ArmourGrid, Inc. and its affiliates (collectively, “ArmourGrid,” “we” or “us”) respect your personal privacy and are committed to adhering to federal, state and local privacy laws and industry guidelines in order to protect you and your identity.
Information We Access or Collect
KUVRR and our service providers may collect information from you and your device while you use KUVRR, including creation and configuration of your account; selection of an organization or any of other KUVRR’s features that may require usage of your personal information, contacts, images, videos, audio files and other content; Direct call to us for support, request, comment, inquiry or any other matters; sign-up to receive electronic messages, safety notifications or any other service-related notifications.
The information provided by you may include, but is not limited to:
(a) your name, email address, mailing address, phone number, and other information provided by you during interaction and/or sign-up and/or registration and/or user profile creation
(b) Images, videos, live audio/video streamed from your device while using KUVRR, audio files and other content you provide to us through KUVRR
(c) Your contacts and associated information
(d) Information you provide to us when you contact us regarding support, comments, suggestions, sales or any other matter.
Additionally, when you use certain KUVRR features, you may permit, through the permission systems used by your mobile devices, that we access the names and contact information in the address book on your device or collect your precise location information (see below for more on location information). If you choose to communicate with us your contacts through KUVRR, for example, by using SOS, you represent that all such contacts have consented to receive SMS texts from you.
Some of the information you may choose to provide may constitute sensitive personal information, such as information related to your personal data, current health status, potential criminal activity, and racial or ethnic origin.
You may be able to submit certain information anonymously, in which case we will not disclose your identity in connection with your submission except when we believe that we are legally permitted or required to provide organizations with which you are affiliated, emergency service providers or other government entities with information that may identify the individuals who submitted tips anonymously.
For purposes of this Privacy Statement, “personal information” means information that can be used to reasonably identify an individual. We may also collect your personal information when You contact us about any KUVRR products or services, such as for sales inquiry, improvement suggestion or technical support.
Information Automatically Collected from You
We and our service providers may automatically collect certain technical information from your devices when you use KUVRR, such as IP address, Internet access provider or mobile carrier information, device and application IDs, and information regarding how you use KUVRR.
Many of our safety communication services and KUVRR features rely on precise location information. This information helps provide actionable crowd-sourced safety and security intelligence to you and other users and connects people to the help they need. To support these services, KUVRR may use your IP address, GPS, Bluetooth, Wi-Fi hotspot and cell tower location information, and other technologies to determine your device’s approximate or precise location. You can share your precise location with us and other users, public safety officials, and organizations to which you belong or affiliated with or subscribed to. You may adjust your location settings on your mobile device at any time by managing your location services preferences through the settings of your device or, if available, through KUVRR’s permission settings. Please note that if you disable location services on your device or for KUVRR mobile app, you will not be able to take advantage of the full range of KUVRR mobile app’s safety features.
Information Obtained from Other Sources – We may receive information from other sources and combine that with information we collect through KUVRR. This includes: 1) We receive information about you from your affiliated organizations such as your employer or educational institution.
How Do We Use this Information?
We also may combine or aggregate any of the information we collect through KUVRR or elsewhere for any of these purposes.
Under What Circumstances Do We Disclose this Information?
We may disclose the information we collect from you through KUVRR mobile app:
Please remember that if you choose to associate your account with an organization as part of your account set up, this organization will receive the information you provide us as well as the information we automatically collect from you. This organization may use this information in accordance with its privacy policies. Please review the privacy policies of the organization to learn more about its data handling practices.
In addition, we may share de-identified reports on user demographics and traffic patterns, as well as other de-identified information, with third parties.
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as:
Aggregated informationWe and our third-party service providers may collect Other Information in a variety of ways, including:
Where is this Information Processed?
Information collected through KUVRR will be processed in and subject to the laws of the United States, which was deemed by the European Commission not to offer a level of data protection equivalent to the EU, and may be available to the United States government, state government, courts, or law enforcement or regulatory agencies under a lawful order made in the United States. In addition, we or our service providers may transfer your information outside the United States to our global offices located in other countries. By using KUVRR, you consent to such transfer to, and processing in, the United States and these other countries.
How do We Store Your Information?
We strive to maintain reasonable administrative, technical, and physical safeguards designed to safeguard the personal information collected by KUVRRR. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of personal information you transmit to KUVRR over networks that we do not control, including the Internet and wireless networks.
KUVRR is not directed to, nor do we knowingly collect information from, children under the age of 13. Only those over the age of 18 may use or subscribe to KUVRR. If you are under 13 please do not submit any information to us. A child or minor cannot and should not use our Service to make his or her personal Information publicly available. If you become aware that your child or any child under your care has provided us with information without your consent, please contact us at the contact information listed below.
THIRD PARTY SERVICES
Your California Privacy Rights